Type: Mid-Level / Senior-Level
Languages: English C1 required
Work Model: Full Remote

Job Description

We are looking for a strategic, organized, and results-oriented Administrative Manager to oversee and optimize the daily administrative and operational functions of the organization.

This role is critical in ensuring operational efficiency across purchasing, customer service, inventory, finance support, and office administration. The ideal candidate is a proactive leader with strong analytical skills, capable of improving business processes, driving operational excellence, and collaborating with multiple departments to support company growth.

Responsibilities

Operations Management

• Oversee daily administrative and operational activities to ensure efficient business operations.

• Develop, document, and improve company procedures and standard operating processes.

• Identify operational inefficiencies and implement practical process improvements.

• Monitor operational KPIs and recommend strategies to improve productivity.

• Coordinate cross-functional initiatives between Sales, Purchasing, Customer Service, Warehouse, Accounting, and Leadership.

• Lead special projects and company-wide operational initiatives.

Purchasing and Vendor Management

• Oversee purchasing activities to maintain inventory availability while meeting business objectives.

• Evaluate vendor performance based on pricing, quality, delivery, and service.

• Build and maintain strong relationships with suppliers.

• Negotiate pricing, purchasing terms, and vendor agreements when appropriate.

• Analyze purchasing trends and identify cost-saving opportunities.

• Support sourcing initiatives for new vendors and products.

Inventory Administration

• Monitor inventory accuracy and product availability.

• Collaborate with warehouse operations on replenishment and inventory control.

• Analyze inventory reports to identify shortages, excess inventory, and purchasing opportunities.

• Improve inventory management procedures and reporting.

• Coordinate inventory audits and reconciliation activities.

Customer Service and Office Administration

• Oversee customer service processes to ensure exceptional customer satisfaction.

• Establish customer service standards and monitor service performance.

• Resolve escalated customer issues.

• Manage office administration, facilities, equipment, and vendor relationships.

• Improve administrative workflows and office systems.

• Maintain company records and document management processes.

Finance Support and Process Improvement

• Support budgeting, financial reporting, and month-end reconciliation activities.

• Assist with Accounts Payable and Accounts Receivable processes.

• Review operational expenses and purchasing performance.

• Monitor financial and operational KPIs.

• Maintain data integrity within Microsoft Dynamics 365 Business Central.

• Identify automation opportunities and implement technology solutions to improve efficiency.

• Create operational dashboards and reports to support leadership decision-making.

Technical Requirements

Experience

• Minimum of 5 years of experience in administration, operations, purchasing, finance support, business management, or related fields.

• Experience leading cross-functional operational initiatives.

• Experience improving business processes and operational workflows.

• Experience within industrial distribution or manufacturing is preferred.

Operations and Business Management

• Strong knowledge of administrative and operational management.

• Experience in purchasing, inventory management, and vendor relations.

• Understanding of budgeting, financial reporting, and operational metrics.

• Experience implementing process improvements and scalable business systems.

Tools and Platforms

• Advanced proficiency in Microsoft Office, especially Excel.

• Experience with Microsoft Dynamics 365 Business Central is preferred.

• Experience working with ERP systems.

• Familiarity with business reporting and operational dashboards.

Professional Skills

• Excellent organizational and project management skills.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Ability to exercise independent judgment and make operational decisions.

• High attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

• Leadership, collaboration, and continuous improvement mindset.

Profile We’re Looking For

• Thrives in dynamic, fast-paced operational environments.

• Highly proactive and solutions-oriented.

• Strong business acumen and operational mindset.

• Comfortable coordinating multiple departments and stakeholders.

• Demonstrates ownership, accountability, and sound decision-making.

• Passionate about improving systems, processes, and customer experience.

• Committed to operational excellence and continuous improvement.

Languages
English C1 required